It's a way of living that you need to bring to everything you do if you're to bring it to your customer interactions." Betsy Sanders "Service, in short, is not what you do, but who you are.If you have an issue with a Santa Cruz Bike and come to us with your issue, we'll help you resolve your issue." Kyle Harder "What sets us apart as a company is that we want to deal with anyone that owns our product, regardless of where you bought it.
COMMITTED QUOTES HOW TO
Learn how to enjoy your work." Laurie McIntosh "You are serving a customer, not a life sentence.We know that collecting feedback from customers throughout the customer's lifecycle has allowed us to achieve both." James Bake "As a membership site we're always focused on reducing churn and increasing satisfaction."I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." Maya Angelou."The more advocates you have, the fewer ads you have to buy." Dharmesh Shah."Good customer service costs less than bad customer service." Sally Gronow.The more vulnerable we can be with one another, the more that we'll trust one another and the more we'll be able to collaborate effectively." Neil Blumenthal "It's through vulnerability that human beings create connections."Instead of focusing on the competition, focus on the customer." Scott Cook."Customer service shouldn't just be a department, it should be the entire company." Tony Hsieh.You earn reputation by trying to do hard things well." Jeff Bezos "A brand for a company is like a reputation for a person.If you take away that anger and assume positive intent, you will be amazed." Indra Nooyi "When you assume negative intent, you're angry.Employee empowerment and recognition is the core of our culture and how we achieve outstanding customer service." Herve Humler And employee engagement is critical to guest engagement. "I believe in the power of recognition and empowerment leading to great employee engagement."We don't want to push our ideas on to customers, we simply want to make what they want." Laura Ashley.We've rounded up some of the best customer service quotes from entrepreneurs, leaders, and thinkers to keep you motivated and engaged in the big picture of why customer success matters - to you, your company, and most of all, your customers. Customer success is integral to the success of a company - and when you help customers succeed, you do too. So if you're having a tough day, take a break from the process and think about the people you're helping. When you work in customer success, your days might be filled with emails, phone calls, and meetings, but those tasks aren't what defines your career. After all, you weren't hired to answer a phone - you were hired to help customers succeed by solving problems and educating and empowering them. On days like those, pizza can help, but sometimes all you need is a different perspective. You sleep through your alarm, your morning coffee doesn't seem to start working, and your to-do list just keeps getting longer and longer. Ezra Taft Benson, "A Mighty Change of Heart," Ensign, Oct.You know the kind I'm talking about. They are like the Lamanites, who the Lord said "were baptized with fire and with the Holy Ghost, and they knew it not." (3 Ne. They live quiet lives of goodness, service, and commitment. Day by day they move closer to the Lord, little realizing they are building a godlike life. For every Paul, for every Enos, and for every King Lamoni, there are hundreds and thousands of people who find the process of repentance much more subtle, much more imperceptible. Though they are real and powerful, they are the exception more than the rule. But we must be cautious as we discuss these remarkable examples. The scriptures record remarkable accounts of men whose lives changed dramatically, in an instant. Becoming Christlike is a lifetime pursuit and very often involves growth and change that is slow, almost imperceptible. ".we must be careful, as we seek to become more and more godlike, that we do not become discouraged and lose hope.
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